it support packages

At Virtual Cloud Systems, our aim is for your IT to work for you at all times. We offer a choice of two IT support packages, ideal for small to medium size business needs; our Remote IT Support Package and our Onsite IT Support Package.

We believe our success is measured by the issues we prevent, not by the ones we address, and as a result, all of the IT support services we provide are covered by a transparent monthly fee rather than a charge-per-fix quota. When companies seek to charge you to fix their products, this incentivises their failure which flies in the face of Virtual Cloud Systems' ethos of quality and assurance. All of our systems are built to last and we always strive for preventative measures to maximise your business's productivity.

VCS remote it support package

From £20 per user/month

  • Unlimited remote IT support

  • Support for all Hosted Services provided by VCS

  • Monitored antivirus & anti-malware

  • Monitored computer & server health

  • Support via tickets, email & phone

  • Onsite support (by appointment)

  • Choose from a range of add-on services & products

  • 30-day obligation

VCS onsite it support package

From £40 per user/month

  • Unlimited onsite IT support

  • Unlimited remote IT support

  • Support for all Hosted Services provided by VCS

  • Monitored antivirus & anti-malware

  • Monitored computer & server health

  • Support via tickets, email & phone

  • Choose from a range of add-on services & products

  • 30-day obligation

We provide a Direct Debit payment option to make everything as convenient as possible for you, as well as accepting payment by card or electronic transfer.

Both our Onsite IT Support Package and our Remote IT Support Package have the option for additional services to be provided.